Menu

Terms of Use

"[HeyixingShop] Terms of Use"
1. General principles
  1. Welcome to [HeyixingShop] (hereinafter referred to as "this website"). These Terms of Use (hereinafter referred to as the "Terms") apply to all users who access and use this website. By accessing, browsing or using this website, the user agrees to be bound by these Terms.
  2. [HeyixingShop] reserves the right to modify these terms at any time, and the modified terms will be published on this website. Users should check the terms regularly for updates. By continuing to use this website, the user agrees to accept the revised terms.
2. User rights and obligations
  1. Users have the right to browse cross-border product information on this website, make purchases, participate in promotional activities, etc., on the premise of complying with these terms.
  2. Users should provide true, accurate and complete registration information and update it promptly when the information changes. Users promise that the information provided complies with the laws and regulations of the country and region where they are located.
  3. Users should properly keep their account numbers and passwords and shall not transfer, lend or authorize their accounts to others. If the account is stolen or other losses are caused due to the user’s own reasons, the user shall bear the responsibility.
  4. When shopping on this website, users should abide by laws and regulations and the shopping process of this website. Orders submitted by users should be true and valid, and no malicious orders or false transactions are allowed. For cross-border goods, users should understand and comply with relevant customs regulations and tax policies.
  5. Users may not use this website to conduct any illegal activities or infringe upon the legitimate rights and interests of [cross-border e-commerce website operator name] and other third parties. Do not post content that is illegal, illegal, harmful, insulting or infringes upon the rights of others.
3. Rights and obligations of [HeyixingShop]
  1. [HeyixingShop] reserves the right to adjust, upgrade or change the products, services, functions, interfaces, etc. of this website according to actual conditions without prior notification to users.
  2. [HeyixingShop] has the right to supervise and manage the user’s shopping behavior. If the user is found to have violated the provisions of these terms, it has the right to take measures such as warning, restricting shopping, suspending services, and canceling the account.
  3. [HeyixingShop] shall make reasonable efforts to ensure the normal operation of this website and the quality of its products and services. However, due to the particularity of cross-border transactions, possible logistics delays, customs inspections, etc., [HeyixingShop] We will try our best to coordinate and solve the problem, but there is no guarantee that all problems will be solved.
  4. [HeyixingShop] has the right to collect, use and protect users’ personal information within the scope permitted by laws and regulations. For details, please see the privacy policy of this website.
4. Goods and Services
  1. The cross-border product information, prices, pictures, etc. displayed on this website are for reference only. The actual products received by the user shall prevail. [HeyixingShop] reserves the right to modify product information, prices, etc. without notifying users.
  2. The quality and after-sales service of cross-border goods purchased by users on this website should comply with relevant laws and regulations and the provisions of this website. Since cross-border goods may have different standards in different countries and regions, users should fully understand the characteristics and risks of the goods before purchasing.
  3. [HeyixingShop] Will be shipped according to the order information submitted by the user, but the delivery time and logistics speed are not guaranteed. Problems such as delayed delivery, loss or damage of goods due to logistics reasons, customs inspection, etc. [HeyixingShop] will assist users to communicate with logistics companies, customs and other relevant departments to solve the problem, but will not assume direct responsibility.
  4. Users should bear the duties, value-added tax and other taxes and other related fees that may be incurred when purchasing cross-border goods. [HeyixingShop] Users will be prompted on possible taxes and fees on the product page or during the shopping process, but the specific tax and fee amounts are subject to actual customs collection.
5. Intellectual property rights
  1. All content on this website, including but not limited to text, pictures, audio, video, software, trademarks, logos, etc., are protected by intellectual property laws. without [HeyixingShop] Without written authorization, users may not copy, modify, disseminate, sell or otherwise use these contents.
  2. The intellectual property rights of the evaluations, comments and other contents posted by users on this website belong to the users, but the users agree to grant [HeyixingShop] Free, permanent, irrevocable right to use, copy, modify, disseminate, etc. worldwide.
6. Disclaimer
  1. Users clearly understand and agree that there are certain risks in using this website for cross-border shopping, including but not limited to data loss, service interruption, information leakage, product quality issues, customs inspection, tax changes, etc. Users shall bear all risks and losses arising from the use of this website.
  2. [HeyixingShop] shall not be responsible for any problems or losses encountered by users during the use of this website, including but not limited to improper operation by the user, network problems, failures of third-party software or services, product quality problems, customs inspections, changes in taxes and fees problems or losses caused by other reasons.
  3. [HeyixingShop] does not guarantee the compatibility of this website with all devices and operating systems. Users should confirm by themselves whether their devices and operating systems can use this website normally.
7. Dispute Resolution
  1. The interpretation and execution of these Terms shall be governed by the laws of the People’s Republic of China and relevant international treaties and practices (if applicable).
  2. If the user and [HeyixingShop] If any dispute arises during the interpretation or implementation of these terms, the two parties shall first resolve it through friendly negotiation; if negotiation fails, either party may file a lawsuit with the people’s court with jurisdiction.
8. Other terms
  1. The titles of these Terms are for convenience of reading only and have no legal effect.
  2. If any provision of these Terms is held to be invalid or unenforceable, the validity and enforceability of the other provisions will not be affected.
  3. [HeyixingShop] The failure to exercise any right or require the User to perform any obligation under these Terms shall not constitute a waiver of such right or obligation.
The above terms are effective from the date of publication.
[HeyixingShop]
[September 1, 2024]